How Chatbots are Transforming the Travel & Tourism Industry Primary image

How Chatbots are Transforming the Travel & Tourism Industry?

With technological improvements , the way people now think their travels have evolved. As a result, travel companies need to modify, discover new methods to answer the travelers’ requirements and enhance customer experience if they need to attract new candidates or maintain current clients. In the same process, as in other industries, Chatbot Applications are a very…

How Chatbots are Revolutionizing The Banking And Financial Industry Primary image

How Chatbots are Revolutionizing The Banking And Financial Industry?

According to Gartner “customers will manage 85% of their relationship with an enterprise without communicating with a human by the end of 2020”. The banking industry is at the forefront of this basic change in customer communication. Third-party platforms like WhatsApp, Twitter, Facebook, Slack, etc. are the new interfaces actively joining the informal interaction gap that existed between the…