According to Gartner “customers will manage 85% of their relationship with an enterprise without communicating with a human by the end of 2020”. The banking industry is at the forefront of this basic change in customer communication. Third-party platforms like WhatsApp, Twitter, Facebook, Slack, etc. are the new interfaces actively joining the informal interaction gap that existed between the…
If you are a techie person then you must be familiar with the newest marketing trend – Chatbots Services. They are everywhere. Chatbots are being used by brands for almost every possible task in better sales, customer services, marketing with effective team and communication, etc. The outcomes have been productive and Definitely, bots are going…
Nowadays, many companies are using AI Chatbots to provide quicker response to the customers. Artificial Intelligence is rising comprehensive and flexible technology. Today, many customers started believing them and have turned out to be less worried about whom they are really chatting, a machine or a human. The main task of AI is handling simple…
